How to make an order in the online store www.PlanetAyurveda.lv?
It is very easy! You can buy goods on our website without registration, or by creating your account. All registered users immediately receive a permanent 5 – 25% discount on the purchase amount.
1. Select the product you need in one of the categories.
A. This can be done immediately in the product section by clicking on the “Buy” button.
B. Or click on the picture or description of the product that interests you. Change the quantity if necessary (we always offer attractive discounts when buying several units of the product. Use our advantageous offers). Click on the “Add to cart” button.
B. It is possible to combine both options for choosing goods A. and B.
2. If you want to go to pay for the purchase – click the “Basket”.
2.1. If you want to see the selected items in the basket, but not yet pay for the purchase – also click the “Basket” button.
3. If you are ready to pay for your order – click on the “Checkout” button. If you use the PayPal payment system, you can immediately switch to PayPal payment by clicking on the “Check out with PayPal” button.
4. To place your order, you must enter the shipping address and some other information *.
If you are buying in our store for the first time – please fill out our simple order form. If you have previously made purchases from us – use the “Login” button.
5. We try to offer all products with favorable delivery by mail, by courier, or via a packer directly to your home or work.
ATTENTION! DELIVERY OF ALL ORDERS OVER 39 EURO IN LATVIA
THROUGH Omniva or DPD* PARCEL MACHINES and up to DPD pick-up points ** – for FREE!
* For a list and location of Omniva packs, see here: www.Omniva.lv
** The list and location of DPD pick-ups can be found here: www.DPD.lv
Delivery by courier to Estonia for orders over 80 Euro – for FREE.
Delivery to Omniva or DPD parcel machines to Estonia for orders over 50 Euro – for FREE.
The cost of delivery to Russia and the CIS – 10 euros.
Buyers from Scandinavia, EU, Russia and CIS countries – FREE DELIVERY on orders over 150 euros.
If you do not specify the preferred parcel machines in the remarks to the order – it will be sent to the pack that is closest to your address.
5.1.: You can pick up your order for free at our warehouse in Riga, Jūrkalnes iela 1 (Šampēteris). Beforehand, be sure to call the warehouse worker at +371 27122233.
If you live in Latvia, Lithuania, or Estonia – use the first option. If you live in the European Union – the second. If you live in another country – use the latter option. We guarantee the best price delivery to any point on our planet, but it may take some time to calculate it.
6. Select the method of payment for your order. We have many options and one of them will definitely suit you.
6.1. If you have chosen a payment method through PayPal, then the PayPal login page and payment in it will immediately appear on the screen. If you have a credit or debit bank card, this is the most convenient payment method for you. You do not overpay. No need to have your PayPal account.
6.2. If you have chosen another type of payment, the corresponding page will open on which you will need to enter some data.
7. Enter your email address. You will receive confirmation of your order and other important information about your purchase. Do not worry, we will not use your email address for intrusive advertising or transfer it to a third party. All your personal information is securely protected with encryption tools (COMODO EV SSL 2048 bit security certificate) *** in accordance with the latest requirements of the time and EU and LR legislation.
* PROTECTION OF PERSONAL DATA: When making a payment with a payment card or through the PayPal payment system, none of your personal data is transmitted in the open form, is not stored on our website www.PlanetAyurveda.lv, and is not transmitted to third parties. The security of monetary transactions is provided by the most advanced encryption technologies of payment systems Visa, MasterCard, PayPal.
*** COMODO EV SSL 2048 bit security certificate is one of the most prestigious and secure in the modern e-commerce industry. EV (Extended Validation) – literally from English – Extended Verification. This certificate is issued only after an in-depth and detailed verification of the company receiving the certificate (SIA ETOLARS), using data from the Commercial Register of the Republic of Latvia. All data that is transmitted from the visitor of the site www.PlanetAyurveda.lv is protected by an encryption key of 2048 bits that cannot be cracked. This ensures complete safety and security of personal data of the site visitor. For clarity, in the address bar of the browser the site name is highlighted in green, contains a lock icon and starts with https: //).
7.1. You can create your profile in our database, for more convenient and quick purchases next time. But this is optional.
7.2. Check your mailing address for the delivery of the order and the phone number to receive an SMS about the delivery of the goods to your chosen package or for the courier. Your phone number may also be required for prompt communication with you
Distance contract
The seller of the goods offered in the online store www.PlanetAyurveda.lv (ETOLARS SIA, reg. No. 40103850327, legal address: Melluzu street 17-1, Riga, LV-1067, Latvia, tel. +37127122233, e-mail: orders@planetayurveda.lv) on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following contract:
The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer’s order.
Ordering, delivery and payment procedure
The Buyer orders the goods through this website, indicating the type and quantity of the purchased goods. The Buyer has the option to pay for the goods using the payment instruments built into the online tool or by paying the relevant invoice prepared by the seller and sent to the Buyer by e-mail. The invoice is prepared electronically and is valid without a signature.
The Seller ensures delivery of the goods within 5 (five) business days after receiving payment for the goods, agreeing on the delivery time with the Buyer.
Right of withdrawal
The Buyer has the right to refuse the Goods within 14 calendar days from the date of receipt of the Goods by sending a letter of refusal to the Seller. The Seller sends the Buyer a form for a letter of refusal by e-mail at the Buyer’s request.
The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of refusal. All costs incurred in connection with sending the goods back to the Seller are borne by the Buyer.
The Buyer cannot exercise the right of withdrawal if:
- the ordered goods are not subject to return by their nature, or they are perishable, or can be quickly used up;
- the ordered product is manufactured directly for the Buyer according to an individual order;
- the Buyer has opened the packaging.
Part six of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal.” The Seller reserves the right to refuse the Buyer to exercise the right of withdrawal or to withhold a compensation fee in the event of damage to the product, careless handling of the product during use or failure to follow the instructions in the manual, if the product is original. the packaging is lost or its packaging is significantly damaged.
Data processing
By entering the required information when placing an order, the Buyer confirms that they have read and agree that the data provided by them is used so that the Seller can accept the Buyer’s order and deliver the goods in accordance with the requirements of regulatory enactments. . By entering the information, the Buyer agrees that notifications related to the processing of the Buyer’s order will be sent to the specified e-mail address.
The Buyer can find detailed information about the processing of personal data in the “Data Protection” section of the Online Store.
