Return and Exchange

RIGHT TO RETURN
You have the right to return the goods within 14 days without explaining the reasons and receive the full amount of the purchase for it, except for delivery costs, provided that the goods have not been used, opened, damaged or otherwise lost their original value. To return the goods, you just need to inform our company SIA ETOLARS by sending an e-mail in free form to info@planetayurveda.lv. After that, it is necessary to send the goods at your own expense by mail, via courier or personally to the representative of our company in the office at Mellužu iela 17 – 1, Riga, Latvia. After receiving the goods from you and checking its safety, we will return its full cost within 3 working days to your bank account, which you indicated in your application to the email info@planetayurveda.lv.

RIGHT TO EXCHANGE
Instead of returning the amount of the purchase, you can, at your own discretion, EXCHANGE the unsuitable or mistakenly selected product for a different, identical or smaller one. If you want to exchange goods for more expensive – you will need to make an additional charge and fulfill all the above conditions for the return / exchange of goods. Delivery of goods for exchange is paid by the Buyer in addition.